Refund Policy

At Labmentix.in, we strive to ensure that our users have a satisfactory experience with our services. However, due to the nature of our digital courses and content, we have a strict no-refund policy, except in cases of duplicate payments or other specific circumstances outlined below.

Please read the following terms carefully:

1. No Refund Policy

No Refunds for Digital Content: Once you purchase access to a course, subscription, or any other digital content, all sales are final. We do not offer refunds for any digital products or services provided on Labmentix.in, including but not limited to courses, subscriptions, or downloadable content.

2. Duplicate Payments

Refunds for Duplicate Payments: If you have made a duplicate payment for a course or subscription, we will process a refund for the extra charge. To request a refund for a duplicate payment, you must contact us within 7 days of the transaction and provide proof of the duplicate charge (e.g., transaction IDs or receipts).

Refund Processing: Refund requests for duplicate payments will be processed back to the original payment method. Refunds may take up to 7-10 business days to reflect in your account, depending on your payment provider.

3. How to Request a Refund

If you believe you are eligible for a refund due to a duplicate payment or other valid reason, please contact our support team with the following information:

  • Your full name and email address used on the platform.
  • A detailed description of the issue (e.g., duplicate payment details, transaction IDs).
  • Proof of the duplicate payment (such as screenshots or receipts).

You can contact us at:

Email: support@Labmentix.in

Phone: +91- 80807 31908

4. Exceptions to the Refund Policy

Labmentix.in may, at its discretion, consider providing a refund or credit under specific circumstances, such as:

  • Technical issues: If you are unable to access content due to a technical issue caused by us, we will work with you to resolve the issue, and in extreme cases, we may consider issuing a refund or credit.
  • Unauthorized transactions: If we detect any fraudulent or unauthorized transactions, we may offer a refund after investigating the issue.

5. Policy Changes

We reserve the right to modify or update this Refund Policy at any time. Any changes to the policy will be posted on this page, and the effective date will be updated accordingly.